Remote Online Help & Support

If you need help with your PC, you're in the right place. Our support tool allows our technicians to access your computer in order to attempt repair without the need to physically bring in your computer for repair, saving you time and money. This tool is for people who have already contacted our support and have been directed here to download the support tool.

If you haven't called yet, please call 07 552 5744 to speak to or friendly engineers before downloading the tool below.

Business & Enterprise Remote Help

For Corporate, Business, and Enterprise remote help, please use the tool below.

You will need a Passkey, provided by our engineers, to access the help tool.
Please call us on 07 552 5744 and speak to one of our friendly engineers before clicking on the button below.

Download Home User Remote Help Tool

Download Windows Remote Help Tool Download Apple Mac IOS Remote Help Tool
Open Quick Assist for Windows