As well as looking after the I.T needs of the Action Equipment stores in Tauranga, Te Puke, Katikati and Hamilton, we work closely with Bruce on the Action Equipment website. The aims of the website are numerous. Though not a full e-commerce store, a primary aim is to inform customers who wish to understand more about the products they are interested when in they hit the stores. Customers can add items to a wishlist that gets sent to the store and the sales team can then return to the customer with advice on each product. Promotions are an important driver in customer choice and the front page shows the latest promotions with all, content being manageable by the Action Equipment Marketing manager.
“I wanted to let you know how much I appreciate Brad’s skill and understanding with our website development. When we have an idea for an improvement, Brad is very good at understanding what we want, suggesting related improvements, and developing and implementing the changes.
Many of the changes are to the CMS and are therefore invisible to visitors, but they make my content management so much easier, and add flexibility to UX behaviour. Our site is far superior to that of any of our competitors, largely due to the successful collaboration between Acre and Action Equipment on design and development. We have great plans for further enhancements over time, and I look forward to working with Brad on those as they come up.”
Bruce Carley – Group Marketing and Communications Manager
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